Case information may be obtained over the Internet, by telephone, by mail, or by visiting the Clerk’s Office. Copies of documents filed in a case are available over the Internet, by mail, or by visiting the Clerk’s Office
a) Obtaining Case Information and Copies of Documents Over the Internet
Public access to bankruptcy case information and court documents is available over the Internet through the Public Access to Court Electronic Records, or PACER, program. A login and password issued by the PACER Service Center are required. The charge for viewing or downloading documents and reports (including dockets) is $.10 per page. To obtain a PACER login and password, visit the PACER Service Center web site at PACER.
b) Obtaining Case Information By Telephone
The Multi-Court Voice Case Information system (McVCIS) provides 24 hour public access to Eastern District of California bankruptcy case information by telephone. Callers may search for case information by case number, debtor or party name, social security number or tax ID number using a touch tone telephone. Summary information for matching cases, including case number, debtor names, last four digits of social security number or tax ID number, case filing date, attorney name and telephone number if one exists, Judge and trustee names, discharge date, case closing date and disposition, is read to the caller by a computer generated, synthesized voice device. McVCIS is provided free of charge and may be accessed by calling (866) 222-8029. Additional information concerning McVCIS is available under Case Information on the Court’s Internet web site (www.caeb.uscourts.gov).
If you are unable to obtain the information you need from McVCIS, use the telephone numbers provided on the next page to call the divisional office in which the case is pending for assistance between the hours of 9:00 a.m. and 4:00 p.m., Monday through Friday.
c) Obtaining Case Information and Copies of Documents By Mail
A $30.00 fee must be paid for every name or item searched before any information, other than basic case information, will be provided to you by a deputy clerk. Requests for information subject to the fee should be made in writing. You may, however, obtain the information free of charge in most cases by coming to the Clerk's Office and searching for the information yourself.
To obtain case information and copies of documents by mail, send a written request containing the case number, the case name, the information or document you request, your name, address, a telephone number where you can be reached during business hours and the best time to call, with a self-addressed, stamped envelope. Written requests for information requiring a physical search of the court's records should be accompanied by payment sufficient to cover the $30.00 fee per name or item searched. Requests for copies should be accompanied by payment sufficient to cover the $.50 per page copy charge. If certified copies are requested, payment should include an additional $11.00 per certified document.
d) Obtaining Case Information and Copies of Documents By Visiting the Clerk’s Office
As a general rule, court dockets and all documents in the court's case files are public record and available to the public for inspection. One notable exception is Form B21, Statement of Social Security Number(s), submitted by individual debtors.
The court docket is a list of brief entries made to record the activity in a case. It contains information concerning the parties involved, filing fees paid, deadlines set, hearings held, and documents filed in the case. For each order and judgment filed, the date the order or judgment was recorded, or entered, on the docket is indicated. Documents are listed on court dockets in chronological order from the top down. The document initiating the case will be the first one listed below the names and addresses on the first page of the docket.
Dockets may be accessed electronically for viewing and printing from computer terminals in the Clerk’s Office public counter lobby. There is a $.10 per page charge for printing copies of any record or document accessed electronically at a public terminal in the courthouse. Payment is due at the time documents are printed and shall be made in the form of cash, money order, cashier’s check or attorney’s trust account check. The Clerk’s Office will not accept personal checks or make change. Cash payments must, therefore, equal the amount due. Printed dockets may be picked up at the counter. Partial dockets may be viewed and printed by entering beginning and ending dates when requesting the docket.
Documents filed on or after March 1, 1999 may be viewed and printed from computer terminals located in the public lobbies at all three divisional Clerk’s Offices. A fee of $.10 per page will be charged for printing copies of documents accessed electronically at a public terminal in the courthouse. Payment is due at the time documents are printed and shall be made in the form of cash, money order, cashier’s check or attorney’s trust account check. The Clerk’s Office will not accept personal checks or make change. Cash payments must, therefore, equal the amount due. An additional fee of $11.00 per document will be charged for certified copies. Instructions for viewing and printing document images are located at each lobby terminal.
e)Obtaining Copies of Paper Documents from Archived Files
Due to limited storage space, closed case files containing paper documents are archived by periodically shipping them to the Federal Records Center in San Bruno, California for storage. Files and dockets stored at the Federal Records Center may be recalled to the Clerk's Office and reviewed in the Clerk's Office file review area. A $53.00 fee will be charged for each record retrieved from the Federal Records Center by the Clerk's Office. This fee must be paid before the Clerk's Office will recall a record.
You may also request photocopies of archived personal bankruptcy case files directly from the Federal Records Center by U.S. Mail or FAX. Photocopies of the entire contents of an archived case file, a package of common documents, or specific requested documents from the docket sheet may be requested. You must obtain the transfer, box, and location numbers for the file from the Clerk's Office and include them, along with the court location (city and state), debtor name(s), case number, your delivery information and your payment information in your request to the Federal Records Center. For more information concerning requests by mail or FAX for copies of papers from personal bankruptcy case files, please see Attachment 3, National Archives and Records Administration (NARA) Order for Copies of Bankruptcy Cases .
Alternatively, you may travel to the Federal Records Center in San Bruno to review the archived file or docket. All visits to the Federal Records Center are by appointment only. For more information concerning reviewing files at the Federal Records Center, please see Attachment 3.